I've lived in Emerson Pines for 15 months and moved out in January 2025. Unfortunately, it was not a good experience. My apartment was infested with German roaches, even after being pesticide several times. The elevators and laundry machines are often out of order. The swimming pool remained closed almost all summer; it opened in August.But the worst experience was when I was moving out. I communicated by email that I would like to move on Jan 31st. The office staff told me about a 30-day notice policy and informed that my last day would need to be February 3rd. I agreed and started to move my things slowly. To my surprise, when I arrived at the apartment on the evening of Jan 31st, the lock had been changed. The next morning, my daughter and I were allowed into the apartment, but all my remaining belongings were gone; had been stolen.The staff member who was accompanying us called his manager, Ana Esteves, and passed the phone to my daughter. The lady was very aggressive, asking if we had any photo proof there was anything inside, and saying they had locked the apartment because I had turned in the keys, which was a complete lie. We have the entire conversation recorded. Two days later, she changed her speech and tried to convince us that, although it's not written in the contract, they had the practice of locking the apartments at 5 pm on the last day, and saying she was not aware of her staff telling me to move on Feb 3rd. According to her, they threw all my belongings in the trash: a Dyson vacuum cleaner, an Antonio Melani winter coat carefully stored in a suit bag, silverware, among other valuable things. Ironically, the only thing they "were able to recover" from the trash was a broom and a half-full dish detergent. Seriously?!This was my very frustrating experience with Emerson Pines. I DO NOT recommend this place to anyone. The staff is confused and VERY untrustworthy.

It's wonderful to live here. The living arrangements are great. The Office Staff are awesome and they'll help us with any and every concern we have. They get everything taken care of quickly. We go on a lot of trips and they cost a little bit of nothing and some are even free. We go to great places. We have our Happy Hour every week and it's a lot of fun. Emerson Pines caters to us, the residents. It's a great place to live!!!

Very happy here and I recommend living here! Stayed for over a year now!

This is a perfect place to live in if you're a Senior Citizen on a limited budget and no car. The apartments are well maintained and you can walk to almost everything you might need - shopping, banking, pharmacy, postal service and more.

I love this place,friendly staff,safe,and affordable